Assistance available to claim CDC Vouchers

ST: Support stepped up to help less tech-savvy claim CDC vouchers (25 Dec 2021, Forum)

We refer to the letter (“Not all households will make use of CDC vouchers”, 16 Dec 2021), and thank Ms Lim Wah Fong for her feedback.

The nationwide CDC Vouchers Scheme was launched to thank Singaporeans for their sense of solidarity during the pandemic, and to support hawkers and heartland merchants affected by Covid-19. 

We recognise that some may need help claiming the vouchers. That is why we have stepped up support through the Community Centres/Clubs (CCs) as well as the Residents’ Committee/Residents’ Network Centres.  There are Digital Ambassadors at the SG Digital community hubs in selected CCs and public libraries.  Our Silver Generation Office Ambassadors will also assist seniors with any queries as part of their ongoing house visits.  

These are important efforts to promote IT awareness and digital literacy amongst our less tech-savvy groups, as Singapore becomes a digitally-enabled Smart Nation. 

Ms Lim suggested it will be more meaningful to give out utility rebates.  In fact, we are already doing so. The $900 million Household Support Package announced at Budget 2021 included additional U-Save rebates.  For the whole of FY2021, households will receive up to $595 of assistance to help defray their utility bills. 

Ms Farah Abdul Rahim
Director, Communications and Engagement
Ministry of Finance

Ms Lim Kar Yee
Senior Director, CDC Planning and Development Division
People's Association