Frequently Asked Questions

1. Eligibility for NSS
2. Allotment of NSS
3. Employment and Salary
4. Housing and Address
5. National Service
6. Issuance of NSS
7. Dividends for NSS
8. Closure and Exchanging NSS for Cash
9. Others


1. Eligibility for NSS

1.1 Who is eligible for NSS?

You must be a Singapore citizen aged 21 and above on 30 September 2001 and have either:

a. qualified for the CPF Top-Up for 2000/2001; or

b. contributed at least $50 to your CPF account between 1 January 2001 and 31 December 2001. This $50 could be monthly CPF contributions, Medisave payments from self-employed or voluntary CPF contributions.

If you are making the $100 voluntary CPF contribution by 31 October 2001 to qualify for the CPF Top-Up for 2000/2001, you do not need to make a further $50 contribution.

 
2. Allotment of NSS

2.1 How do you determine the number of NSS I will receive?

This is determined based on your age, NS status, employment status, income level and type of housing, according to the tables below:

Employed Singaporeans (As at August 2001)

Monthly Income Active
NSmen
Inactive NSmen Non-NSmen
Age < 62 Age >= 62 Age < 62 Age >= 62
Less than $1200 $1600 $1500 $1700 $1400 $1600
$1200 - $1999 $1200 $1100 $1300 $1000 $1200
$2000 - $2999 $800 $700 $900 $600 $800
$3000 - $3999 $600 $500 $700 $400 $600
$4000 or more $400 $300 $500 $200 $400
 

Self-Employed Singaporeans (As at August 2001)

Monthly Income Housing Type

Active
NSmen

Inactive NSmen Non-NSmen
Age < 62 Age >= 62 Age < 62 Age >= 62
Less than $1200 1-3 Room HDB Flats $1600 $1500 $1700 $1400 $1600
4 Room HDB Flats $1200 $1100 $1300 $1000 $1200
5 Room HDB Flats
Executive HDB Flats
$800 $700 $900 $600 $800
Multi-tier HDB Flats $600 $500 $700 $400 $600
Others $400 $300 $500 $200 $400
$1200 - $1999 1-4 Room HDB Flats $1200 $1100 $1300 $1000 $1200
5 Room HDB Flats
Executive HDB Flats
$800 $700 $900 $600 $800
Multi-tier HDB Flats $600 $500 $700 $400 $600
Others $400 $300 $500 $200 $400
$2000 - $2999 1-5 Room HDB Flats $800 $700 $900 $600 $800
Executive HDB Flats
Multi-tier HDB Flats
$600 $500 $700 $400 $600
Others $400 $300 $500 $200 $400
$3000 - $3999 1-5 Room HDB Flats
Executive HDB Flats
Multi-tier HDB Flats
$600 $500 $700 $400 $600
Others $400 $300 $500 $200 $400
$4000 or more
-
$400 $300 $500 $200 $400
 

Non-Employed Singaporeans (As at August 2001)

Housing Type Active
NSmen
Inactive NSmen Non-NSmen
Age < 62 Age >= 62 Age < 62 Age >= 62
1-3 Room HDB Flats $1600 $1500 $1700 $1400 $1600
4 Room HDB Flats $1200 $1100 $1300 $1000 $1200
5 Room HDB Flats $800 $700 $900 $600 $800
Executive HDB Flats
Multi-tier HDB Flats
$600 $500 $700 $400 $600
Others $400 $300 $500 $200 $400
 
3. Employment and Salary

3.1 How was my employment status determined?

Your employment status was determined based on your CPF records for August 2001.

The definitions are:

a. Employed
Contributed CPF for August 2001 (based on receipt records up to 30 September 2001).

b. Self-employed
Registered as 'self-employed' with CPF Board as at 31 August 2001.

c.Non-employed
No CPF contribution for August 2001 (based on receipt records up to 30 September 2001).

3.2 How was my salary assessed?

For the employed, it was based on the CPF contribution for August 2001 salary (based on receipt records up to 30 September 2001).

For the self-employed, it was based on annual income previously declared to IRAS, divided by 12 months. For self-employed who had not previously been assessed by IRAS, it was based on $6,000 a year divided by 12 months.

3.3 I held two jobs or was both an employee as well as a self-employed in August 2001. How was my salary assessed?

You would have been classified as 'employed' and your salary would be based on the total income earned in August 2001. Similarly, for someone with more than one job, the combined income from all jobs would be used.

 
4. Housing and Address

4.1 How did you determine my housing type?

Your housing type was based on the address on your NRIC as at 30 September 2001.

4.2 What if my NRIC address was an old age home or nursing home?

You were grouped with those living in 1-3-Room HDB flats.

 
5. National Service

5.1 How did you define NSmen status?

NSmen status was based on records from the Ministry of Defence, the Singapore Police Force and the Singapore Civil Defence Force as at 30 September 2001.

5.2 Why were NSmen eligible for more NSS?

It was to recognise their vital contribution to the security and well-being of all Singaporeans.

 
6. Issuance of NSS

6.1 When were the NSS issued?

You would have received your NSS on:

a. 1 November 2001 if you:

  •   qualified for the CPF Top-Up for 2000/2001 as at 15 October 2001; or
  •   made a $50 CPF contribution between 1 January 2001 and 15 October 2001.

b. 1 December 2001 if you:
  •   qualified for the CPF Top-Up for 2000/2001 between 16 October 2001 and 31 October 2001; or
  •   made a $50 CPF contribution between 16 October 2001 and 15 November 2001.

c. 15 January 2002 if you:
  •   made a $50 CPF contribution between 16 November 2001 and 31 December 2001.

7. Dividends for NSS

7.1 How are the dividends per year calculated?

Dividends on your outstanding balances will be paid in the form of bonus shares every 1 March from Year 2002 to 2006 with the final dividends credited on 1 March 2007. The rate is guaranteed at a minimum of 3% per annum. An extra dividend, where applicable, is declared yearly, equal to the real GDP growth rate (if positive) of the previous calendar year. Dividends will cease if the holder is no longer a living Singapore citizen.

Crediting Date
Dividend Rate (%)
Balance as at
1 Mar 2002
1
15 Feb 2002
1 Mar 2003
5.2
15 Feb 2003
1 Mar 2004
4.1
15 Feb 2004
1 Mar 2005
11.4
15 Feb 2005
1 Mar 2006
9.4
15 Feb 2006
1 Mar 2007
10.9
15 Feb 2007

 
8. Closure and Exchanging NSS for Cash

8.1 How do I receive my NSS payment after the final dividends have been credited on 1 Mar 2007?

You do not have to do anything. After the final round of dividends is credited on 1 March 2007, all outstanding NSS will automatically be exchanged for cash at $1 each and paid out to beneficiaries by 15 April 2007.

If you are a NSS beneficiary, CPF Board will send you a notification letter on 10 March 2007 to inform you of your amount of NSS shares. NSS will be paid automatically into your most recent bank account where payment for either Progress Package or NSS was received.

If you do not have a valid PP or NSS bank account, cheques will be issued by 15 April 2007 and sent to you at your address based on CPF Board records or your NRIC address.

If you have a valid PP or NSS bank account, but wish to have your NSS paid into a different bank account, you have up to 1 April 2007 to provide a different bank account. You can also indicate your bank account or ask for a cheque by returning a completed form (NSS Form for Cash Exchange (Form NSS/1A) to the CPF Board by 1 April 2007. Form NSS/1A is also available at all Community Centres/Clubs, Community Development Councils and CPF Service Centres.

8.2 I cannot remember the bank details I provided for NSS and/or for Progress Package. How do I check my NSS or Progress Package bank account?

Your NSS or Progress Package bank account number - whichever has been most recently credited - will be indicated in the notification letter to be sent to you by 10 March 2007.

8.3 Is there a deadline to exchange my NSS cheque for cash?

The deadline for encashing NSS cheques is 30 Sept 2007.

8.4 What happens if I fail to encash my NSS cheque? Will I lose my NSS?

No, you will not lose your NSS. If you do not encash your cheque by 30 Sept 07, your NSS will be credited directly to your CPF Ordinary Account and will be subject to CPF withdrawal rules.

 
9. Others

9.1 Are NSS and dividends taxable?

No, they are not taxable.


9.2 In the event that I pass away without exchanging my NSS for cash, what will happen to them?

The NSS will be exchanged for cash and the proceeds transferred to your estate for distribution by the Public Trustee in accordance with the written law.

9.3 Who can I contact if I have further questions on NSS?

You can call 1800-226-0806 or email your enquiry to mof_qsm@mof.gov.sg.

 
 

2008 Government of Singapore