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Just as businesses need to change, the civil service also
needs to change. So, I fully agree with Mr Leong Horn Kee,
Mr Yeo Guat Kwang and Mrs Fang Ai Lian that civil servants
need to be more responsive, innovative and prepared to accept
change. Do not be "bureaupreneurs"; too complicated.
Just be entrepreneurs! Part of this involves trimming our
rules and regulations to create space and opportunities for
enterprise to flourish. But, of course, when we relax rules
and regulations or apply them more flexibly, then we have
to be prepared to live with untidiness and stop taking care
of every aspect of people's lives.
Equally, people must be prepared to accept some risks and
inconveniences. I will just give you two recent examples.
They are not big ones, but they show the mindset change which
is necessary.
One, reverse bungee jumping. We took the plunge recently
and decided to allow reverse bungee jumping even though some
of us were worried about public safety. But it was not the
end of the story, because our instincts are very deep. So,
when we allowed reverse bungee jumping, we said stop jumping
at 10.30 pm because, after 10.30pm, you jump, there may be
screams, squeals, etc, and you may wake up the neighbours.
But, in Singapore, it is very warm. Nobody wants to go bungee
jumping in the day time, and their peak hours are late at
night when you have had a drink, you want to enjoy yourself,
you want to show off to your girlfriend. Hence, 10.30 pm was
a problem. So, they appealed several times. Eventually, they
appealed to the Head of the Civil Service and, after a thorough
investigation, of course, we established that there were hardly
any residents within a 50-metre radius of the bungee jumping
site. So, if only three people are screaming at the time,
it should be all right! And we have decided to allow reverse
bungee jumping until 2 o'clock in the morning. So, we have
made a small victory.
Let me give you another example - home brewing of beer.
Under the Customs Act, anyone who wants to brew beer must
have a licence. The licence costs $43,200, because it is meant
for Asia Pacific Breweries and people like that. But, recently,
an entrepreneur came along and wanted to sell kits to brew
at home. So, he asked for exemption of the liquor duty and
licence fee for people who brew beer at home for their own
consumption. I suppose they are not allowed to invite their
friends to a party! So, MOF had to review its rules and come
up with a position.
The first question was not the licence fee. It was whether
to allow home brewing at all. And there were many possible
objections. We consulted all the agencies and wrote a staff
paper. There were concerns about smell, binge drinking, social
disturbances to their neighbourhood, etc. And from MOF's parochial
point of view, loss of tax revenue. If you keep your home
brewery going all the year round and produce the maximum amount
of beer, you can lose $1,000 of tax revenue per year per kit,
at full capacity. But when we looked at the experience of
other countries, we found that home brewing only appeals to
a small group of hobbyists. It needs a lot of time, patience,
effort and quite a lot of money. It is really for fun and,
after a while, it is easier to just go and buy the can! So,
we decided that we will not stand in the way of enterprise.
Now, home brewers will enjoy a duty exemption on the beer
they produce for personal consumption, and we will levy just
a small licence fee of $100 for two years, just to know who
is buying the kits and whether it is successful or not.
So, the point is not home-brewing. The point is that Government
agencies have to make sensible judgements and relax their
rules to facilitate enterprise. We have erred on the side
of caution and conservatism, and we have often taken a "one-size-fits-all"
regulatory approach. If we thought a particular activity poses
risks, even if only to a small section of the population,
then our instinct was to just disallow that activity.
But increasingly, our approach should be to balance the
risks and potential problems the activity might pose to society
at large against the overriding need to encourage private
enterprise and initiative. As long as it does not cause unmanageable
problems or harm to others, I think our default position should
be to allow this entrepreneurial activity with as few bureaucratic
impediments as possible.
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